I. Name and address of the data controller

This data protection statement and disclaimer have been issued by

Atomveldstraat 1 bus 2
9450 Denderhoutem
KBO-nummer: 0454.155.681

Tel.: +32 53 420 057
E-mail: [email protected]
Website: www.hvd.be

II. Name and address of the data protection officer

The data protection officer (DPO) at the data controller’s organisation is:

De heer / mevr. …..
Tel.: +32

When you are in contact with H.V.D. or with one of its employees, it is possible that you will share personal and confidential information with us, in order for us to offer you a suitable solution in all circumstances. This information is extremely confidential and may include personal data (such as your name, e-mail, address, IP address, etc.). You hereby accept the practices described in this privacy statement and disclaimer.

III. General information regarding the processing of personal data

H.V.D. collects, registers and processes personal data belonging to persons who use or make contact with our services. For example, data is transmitted by persons themselves when contacting us in the form of an e-mail, quotation requests or when H.V.D. provides services or carries out assignments.

The personal data is always processed in compliance with the principles of the applicable privacy legislation and the General Data Protection Regulation, more specifically European Regulation 2016/679 of 27 April 2016 on the protection of personal data. In any case, as a client, you can rest assured that your data will be processed in accordance with the requirements for a quality treatment of your account.

The personal data is processed in a lawful, confidential, proper and transparent manner and this is done for a specific and explicit purpose. The data processing is limited to what is necessary and the retention period of the personal data is limited to the length of time required to achieve the purposes of the processing. The criteria for the retention periods of your personal data are determined on the basis of criteria determined by the company in the light of and within the framework of the applicable laws and standards. If you would like more information about this, you can consult us at any time.

H.V.D. processes your personal data for purposes including the following, whose legal basis is found in Article 6 of the General Data Protection Regulation:

When your order is handled by H.V.D., you give general consent to transmit the personal data to processors or affiliated companies if this is necessary for the performance of our services for you or to comply with a legal obligation, or when the legitimate interest of the company requires this and it is compatible with the purpose of the processing.

This is always done proportionately and in line with the applicable regulations with which H.V.D. is obliged to comply. H.V.D. opts for processors who can guarantee the same level of security and confidentiality of your personal data. If you have any questions about this, you can contact our DPO at any time.

Certain data is collected automatically by the website, as is customary with websites. This can be done using ‘cookies’ and other systems/applications that collect information.

H.V.D. uses cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit the website for the first time. The cookies we use are mainly necessary for the technical functioning of the website and your ease of use (language settings, etc.). They ensure that the website works properly and remember your preferred settings, for example. We can also use them to optimise our website. When arriving at the website, you can indicate which cookies you wish to install and find an explanation of them in the cookie statement.

IV The website uses the following social plugins


H.V.D. uses what are known as ‘social plugins’ from the social network Facebook.com on its website. Facebook allows users of the social network to create private profiles, upload photos and join networks by means of friend requests, etc. The operator of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA.

Where a data subject resides outside the United States or Canada, the data controller is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. With each call from one of the individual pages that contains such a plugin, they are initially deactivated. Only when you use the available Facebook button will the plugins be activated, and your browser will connect to Facebook. Your visit to this website may therefore be tracked by Facebook. If you are logged into Facebook, Facebook can trace your visit back to your user account. An overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins.

As part of this technical procedure, Facebook receives information about which specific sub-page of our website has been visited by the data subject. The data protection guideline published by Facebook, which can be found at https://www.facebook.com/privacy/policy/, provides information about how Facebook collects, processes and uses personal data.

It also explains which options for settings Facebook offers to protect the data subject’s privacy. Furthermore, there are various applications available that make it possible to prevent the transfer of data to Facebook. Such applications can be used by the data subject to stop data from being transmitted to Facebook.

Google Analytics (with anonymisation function)

This website uses the web analysis service Google Analytics offered by Google Inc (‘Google’). Google Analytics uses the tools known as ‘cookies’, text files that are stored on users’ computers and that enable an analysis of the visit to the website. You can find out more about cookies in our cookie policy.


The controller has integrated components of the Instagram service into this website. Instagram is a service that can be classified as an audiovisual platform allowing users to share photos and videos and, in addition, distribute this data in other social networks.

The operator of the services offered by Instagram is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, United States. If you click on the ‘Instagram button’ while logged into your Instagram account, you can link the content of our pages to your Instagram profile. This allows Instagram to assign your visit to our pages to your user account. Please note that we do not receive any knowledge of the content of the data transmitted or how it is used by Instagram. Further information can be found in Instagram’s data protection statement: instagram.com/about/legal/privacy/.


The H.V.D. website uses the YouTube video platform operated by YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066 in the United States. YouTube is an internet video portal where video publishers and others can post video clips free of charge, which can also be viewed, reviewed and commented on for free. When you call up a page of our website, the YouTube player linked to that page connects to YouTube to ensure the technical availability of a video or other audio file. When connecting to YouTube, your data is transferred to YouTube for the purpose of playing a video or an audio file. The purpose and scope of the data collection, the further processing and use of the data by YouTube as well as your respective rights and setting options for the protection of your privacy can be found in YouTube's data protection guidelines: https://www.google.de/intl/de/policies/privacy/.

V Rights of the data subject

If you want to consult, transmit, alter, correct, limit or erase your data, you can send an e-mail to this effect free of charge, provided that proof is sent to our DPO in the form of a copy of your identity card or the proof of identity you used to register (without the photo).

In this way and in the same manner, you can also object to the processing of personal data or make it known that you wish to terminate communication. Your request will be met to the extent possible, unless this proves impossible due to the legitimate interest of the company or because of a legal obligation.

If there is a data incident in which your rights and the protection of your personal data risk being violated, the supervisory authority will be informed and, in the event of a high risk to your rights and freedoms as a natural person, you will be informed of your involvement.

VI Safety measures

H.V.D. has developed security measures adapted to its technical and organisational needs, to prevent the destruction, loss, falsification, alteration, unauthorised access or accidental disclosure to third parties of personal data as well as any other unauthorised processing of this data.

Under no circumstances can H.V.D. be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our DPO.

H.V.D. uses cameras in and around the office building to ensure the security of its customers, employees and activities.

H.V.D. respects the specific rules that apply to surveillance cameras. If a surveillance camera is present, H.V.D. will let you know by means of a clearly visible sticker, for example.

In addition, H.V.D. respects the guidelines of the government department IBZ Security & Prevention, or ‘BeSafe’ (www.besafe.be). As a rule, H.V.D. stores video recordings from surveillance cameras in and around its buildings (indicated by a sticker) for a maximum of one month. In some cases, this may be longer:

- If the recorded images are useful as evidence of actions to prove a (possible) crime or nuisance.
- To prove damage or to identify an offender, a person causing a disturbance, a witness or a victim.
- If someone has exercised their right of access, long enough to be able to answer their question.

VII Accuracy of your data

You guarantee that the information you provide is correct and complete. The communication of incorrect data or information belonging to third parties may result in the user being temporarily or permanently denied any access, in whole or in part, to H.V.D.’s products and services.

VIII With regard to minors

Our website and/or service does not have the intention to collect data about website visitors under the age of 16, unless they have permission from their parents or guardian. We therefore advise parents to be involved in their children’s online activities in order to prevent the collection of data about children without parental permission. If you are convinced that we have collected personal data about a minor without such permission, please contact our DPO and we will delete this information. If it involves an online application belonging to one of our customers, we ask you to contact them first, as they are primarily responsible for collecting the data.

IX Intellectual property rights

The contents of this website, including the trademarks, logos, designs, data, product names, company names, texts, images etc. are protected by intellectual property rights and belong to H.V.D. or the third parties who own these rights.

X Information on the website

By using this website, you undertake to comply with and accept the following terms and conditions of use. H.V.D. owns exclusive copyright and intellectual rights to this website, its design and all its content. Use of this website, or parts of it, in any form whatsoever, is prohibited without the prior written consent of H.V.D.

It is prohibited to store the information offered on and through this website (other than what is necessary to view the website), to reproduce, modify, publish, distribute or send, sell or otherwise transfer it or grant any rights to third parties without prior written consent.

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances and therefore cannot be considered to be customised, personal or professional advice for the user.

The website may contain hyperlinks to websites or pages of third parties or refer to them indirectly. The placement of links to these websites or pages in no way implies an implicit approval of their content. For example, our platform may be connected to other systems, but H.V.D. does not process this data. H.V.D. expressly declares that it has no control over the content or other characteristics of these websites and can under no circumstances be held liable for their content or characteristics or for any other form of damage resulting from their use.

XI Liability

However, H.V.D. cannot be held liable for direct or indirect damage resulting from the use of the information on this website. If you should discover any inaccuracies in the information provided through the website, you are welcome to contact the site administrator.

The content of the site (including the links) can be adjusted, changed or supplemented at any time, without any announcement or notification. H.V.D. does not offer any guarantees that the website works properly and cannot be held liable in any way for poor functioning or temporary (in)availability of the website or any form of damage, whether direct or indirect, that may result from access to or use of the website.

Under no circumstances can H.V.D. be held liable to any party whatsoever, directly or indirectly, specifically or in any other manner, for damage due to the use of this website or the other services, or as a consequence of links or hyperlinks, including, without limitation, all losses, interruptions to work, damage to programs or other data on the computer system, devices, programs or other items belonging to the user.

In any event, the total liability of H.V.D. for data protection cannot exceed the total amount of costs paid by the customer or visitor to the company, up to a maximum of 1,500.00 euros.

XII General provisions

This privacy statement and disclaimer may be amended from time to time. The changes will take effect automatically following their publication.

If one of the previous provisions with regard to this document or to the processing of personal data is not valid, it will be replaced by a provision that will approximate the underlying purpose of the proposed provision as closely as possible.

This document is subject to Belgian law.

The Belgian Authorities (e.g. the Data Protection Authority) and/or the Belgian courts, more specifically those competent for the place of the registered office are, to the exclusion of all others, competent to hear disputes and complaints that may arise with regard to this website or its use or regarding the processing of personal data.